April 30, 2005
Ms. Nancie Bottmeyer
The Madison Company Realtors
810 College Avenue
Kentfield, CA 94904
Dear Nancie:
My name is Howard Solomon and as you might recall, my wife and I recently bought a home in Mill Valley with help from one of your agents, John Skinner. Although I left a voice mail message a few weeks back, I wanted to reiterate how delighted we are with both The Madison Company, and particularly, John Skinner.
Moving across the country under a tight timeframe—with two little children in tow—can and should be a harrowing experience, but John made the entire process as seamless as possible. He is patient, highly-knowledgeable and the consummate professional. He not only found us a dream home, he was able to navigate some difficult waters in the process.
What impressed me most with John, however, is what we did for us after the close of our home. Whereas in my experience I've never heard from previous brokers after closing, John went well beyond the call of duty. Whether it was helping us find a school for my son, driving me around prior to our move to help with assorted pre-move errands or watering our plants until we completed the move, John proved to be a reliable and trustworthy friend and quite frankly, we're not sure what we would have done without him.
I could go on even more, but in summation, I believe that John is a major asset to your organization and I would not hesitate to serve as a reference for him or The Madison Company for future clients.
Best regards,
Howard Solomon
Executive Vice President Ruder-Finn/San Francisco